This is one of the most important questions for any customer buying technology products. At Technivision FZE, we only supply genuine, original products sourced from authorized distributors and official channels.
Are the products 100% original?
Yes. All products sold by Technivision FZE are:
Genuine and original — sourced directly from authorized distributors
New and sealed — unless explicitly stated otherwise (e.g. refurbished or open-box)
Officially warranted — covered by the manufacturer's standard warranty
Legally imported — compliant with UAE trade and import regulations
Is Technivision an authorized reseller?
Technivision FZE is an authorized partner and reseller for leading brands including HPE, Aruba, ASUS, and others. This means:
Products are purchased through official distribution channels
Manufacturer warranties are fully valid and honored
You can register your product with the manufacturer using the serial number
Warranty claims can be processed through official service centers
How can I verify authenticity?
Every product sold by Technivision comes with:
An official invoice with product serial number
Original manufacturer packaging and documentation
Valid manufacturer warranty card or warranty registered to the serial number
If you need additional proof of authenticity or authorization for a specific product or project, contact our sales team and we will provide the necessary documentation.
What about refurbished or used products?
We occasionally offer refurbished or open-box items. These are clearly labeled and described as such in the listing or quotation. If a product is not labeled as refurbished, it is brand new and sealed.